Let's revolutionise the Issue Log Tool, shall we?
We offer the ultimate solution for managing issues and requests with the convenience of WhatsApp! With our innovative tool, you can manage and track all your issues and requests directly on your WhatsApp account, without the need for a desktop or app.
Our Issue Log Tool is designed to help businesses and individuals streamline their issue management process, improving efficiency and productivity. With our tool, you can easily create and assign new issues, track the progress of ongoing issues, and receive updates and notifications directly on your WhatsApp account.
Our simple and user-friendly interface makes it easy to manage your
issues and requests, with no need for any additional software or technical
expertise. Plus, with the convenience of WhatsApp, you can manage
your issues and requests from anywhere, at any time, without being tied
to a desk or computer.
Why choose us?
Here are some of the features that make us stand out
Customizable Workflows & Automation
Customize workflows & automate tasks to streamline your operations & improve efficiency.
Customizable SLAs and Priority Levels
Set up custom SLAs and priority levels for your tickets to ensure that your team is meeting customer expectations.
Multi-channel Ticket Management
Manage help desk tickets from multiple channels, including email, social media, and WhatsApp, all in one shared inbox.
Real-time Performance Reporting
Receive real-time performance reporting, allowing you to track your team's performance to make data-driven decisions .
Real-time Collaboration and Communication
Communicate and collaborate with your team members in
real-time, making it easy to resolve issues quickly and efficiently.
Automated Task Assignments
Assign tasks to team members and track progress effortlessly, so everyone knows what they need to do and when it needs to be done.
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