Effortlessly Collaborate & Close Tickets with ResolveEasy
Say Goodbye to Clunky Systems &
Hello to Seamless Help Desk Management.
Enjoy Real-Time Performance Reporting
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Seamless Multi-Channel Communication
Shared Inbox SLAs You Can Trust
and much more...
Discover the Power of Help Desk Management For
Customers
ResolveEasy will empower your team to effortlessly resolve external tickets and deliver exceptional customer service. You will have a solution featuring multi-channel communication, real-time performance reporting, effortless task management, and collection of valuable customer feedback and ratings enabling you to provide customer satisfaction, and a strong reputation for your brand.
Internal Teams
Empower your team with ResolveEasy for faster, more efficient ticket resolution to streamline your internal team issues. Your team will experience a sense of being listened to and supported, resulting in improved employee satisfaction and seamless resolution of tickets within the organization, thanks to real-time reporting of performance, streamlined communication, easy task management, and a shared inbox.
Why Choose
ResolveEasy?
Streamlined Help Desk Management
Easily manage and track all of your support requests in one centralized location.
Improved Productivity
Maximize your team's productivity by automating routine tasks and streamlining workflows.
Enhanced Customer Experience
Provide faster, more personalized support to your customers & improve their overall experience.
Seamless Integrations
Easily integrate ResolveEasy with your existing tools and systems for a streamlined support experience.
With Resolve Easy, you will get access to
Effortless Task Mangement
Save time and improve efficiency with effortless task automation, automating repetitive tasks, freeing up your team to
focus on more important tasks.
Easy Collaboration
Collaborate with your team & resolve service requests more efficiently with a shared inbox, allowing you to share information, delegate tasks, & stay on top of your tickets as a team.
Monitor SLAs
Ensure timely resolution of grievances & meet your Service Level Agreements with ResolveEasy's monitoring & reporting capabilities.
Collect Valuable Feedback & Ratings
Gain valuable insights into your customer's experience & improve your services with ResolveEasy's customer feedback and rating features.
Customizable Solution: Tailored to Your Business Needs
ResolveEasy offers a wide range of customization options, allowing you to fine-tune the software to match your unique business requirements. From workflows to data fields, we ensure that our solution fits your operations perfectly.
Seamless Communication with Customers
Integrate with WhatsApp to communicate with your customers directly from within the platform. This allows you to provide quick and efficient support, leading to higher customer satisfaction and loyalty.
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Real-time Performance Reporting
Stay on top of your ticket resolution process with real-time performance reporting, providing you with up-to-date information on the status of your disputes.
An adaptable solution
to integrate all your
Business Apps
We provide integrations with all your business apps to enable you to keep using the apps you are familiar with.
This is why we do, what we do
Our team has been using this tool for several months now, and it has completely transformed the way we handle tickets. The performance reporting and multichannel communication have been game-changers for us. Highly recommend it!
John, Operations Manager